FAQs

Hear our thoughts on commonly-asked questions about our training. Still have questions? Please reach out to us! We would love to hear from you.

Is this coursework primarily for new trainers?

Not at all! Beginners will find everything they need and more. Established trainers with a strong foundation of knowledge and skill, never fear! You will improve your listening skills, feedback methods, and student management practices. Trainers who have experience with other student training materials also appreciate the dramatic difference in the range, specificity, and organization of the information and activities provided.

How does your training differ from other available programs?

We set out to create the training we wish we had had way back when. This training goes far beyond the basics, allowing you to leverage our hard-earned knowledge and systems for the benefit of your students and your business. Our training process and resources are used with all of the trainers in our student-facing business to ensure that we deliver consistent, high-quality services to our students.

 

In order to be a great trainer, you need detailed information, practice, and feedback, just like your students! Here are some of the benefits of using our system.

 

  1. Build knowledge

 

There is way more to knowing that a vowel is a “high front vowel.” This type of information, while true, won’t give your students what they need. We provide extensive placement and movement instructions for each sound so that students can produce sounds more easily and more consistently.

 

You’ll learn overarching concepts patterns that help you put errors into perspective. This will help you save time and lead to better results for your students.

 

Stress and intonation are tricky concepts. We didn’t like how “muddy” these concepts felt and how difficult for our students to master, so we developed a better way. We’ll teach you the rules, the exceptions, and how to teach these concepts as efficiently as possible.

 

  1. Improve listening skills

 

In order to use the knowledge you’ve acquired and give feedback that works, you need to be able to listen to your students with a highly-tuned ear. When you hear an error, you need to know exactly what is going wrong so that you can instruct the student. The more confident and clear you are in assessing your students and giving them direction, the faster they will learn and the more they will trust you. When you fumble around or rely on the student repeating after you, students can feel frustrated and hopeless.

 

Our unique program allows you to listen to non-native speakers from around the world, practice transcribing errors, and learn how to provide individualized feedback based on those errors. You’ll learn to hear large and small differences between sounds by studying real errors that real students have made in producing American English. Become familiar with error patterns from different language backgrounds at a much higher level by getting hands-on experience.

 

Don’t practice on the first students to trust you with their time and money! Practice in advance so you can get those first students great results.

 

  1. Provide specific, helpful feedback

 

Use feedback phrases and strategies that we’ve curated through years of work with hundreds of students from 44 different countries. Learn ways to explain tough concepts and how to scaffold difficult sounds to build bridges to success.

 

  1. Support students’ learning

 

The learning process can be challenging and frustrating for students. Because of this, students may avoid practicing, don’t practice the way we advise them to, or drop out of classes completely. Supporting students in their learning is a critical component of the process. We’ll help you prevent common problems, quickly identify and address frustration points, and keep your students moving forward so they can achieve their goals.

 

Our comprehensive training materials allow you to teach efficiently, with all of your content organized and easily accessible. The workbook is packed with basic and advanced activities. The book corresponds nicely with our visually-pleasing and content-rich e-learning site. Check out the rest of the website for more info on how our system works.

Can’t I just get started on my own without this training and content system?

Let’s be clear—people do this all the time. In fact, I did it myself. The question is not whether you “can,” but whether you “should.” If you could provide significantly better services from day one with your first student, why wouldn’t you? Being a native speaker or even a speech-language pathologist does not make you qualified to do a great job teaching American English pronunciation. As they say, “you don’t know what you don’t know.” Of course, you will get better over time, but how much better and how quickly?

 

We believe that if students are paying a premium price, they should get the benefit of a premium service. Providing great training leads to better results. Better results lead to more referrals. More referrals mean that you achieve your business goals more quickly.

 

Okay, that’s the end of our sales pitch 😊 We get a little hyped up about people diving into accent training without real training since we’ve been there before. We did an okay job, but we could’ve done much better. Our primary goal in offering this training is to provide a better way for students to access consistently high-quality lessons from great teachers. Please reach out to us with any questions.

Will I need any supplemental materials for working on accented speech?

Nope! We have everything you and your students need for a comprehensive, detailed program. This includes students at the very beginning of their pronunciation-learning journey as well as veterans who can almost pass for native speakers. Our content addresses even tiny details that actors need to be believable in their roles as American speakers.

 

If there is anything you feel would be a beneficial addition to the training content, please let us know! We are happy to consider incorporating it into the next edition of our training book.

Are there any prerequisites or requirements for taking the training?

This training is for speech-language pathologists with 1+ year of experience, speech-language pathologist assistants with 2+ years of work experience, and/or ESL teachers or linguists with basic understanding of phonetics and 3+ years of teaching experience. Registrant must be a native speaker of Standard American English.

 

Registrant will sign a non-compete for the greater Austin area (this includes both live and remote training for people residing in the greater Austin area) and further agrees not to provide training to other trainers, English teachers, speech-language pathologists, or anyone who engages or has engaged in English pronunciation or language instruction.

What is your refund policy for live training events?

If you need to cancel your registration for a live workshop, you may do so 30 days in advance of the training for a refund less a $200 cancellation fee provided you have not yet accessed Voices of the World’s online training resources.  You may also transfer your registration for a live course to our online training course with no additional fee. No refunds will be provided for cancellations less than 30 days before the live training event. A refund will not be provided if the registrant has accessed our online content. Cancellations will be accepted in writing only and must be received by the stated cancellation deadline.

 

Voices of the World reserves the right to cancel an event due to low enrollment, inclement weather or other circumstances which would make the event non-viable. If Voices of the World cancels or reschedules an event, registrants will be offered a refund provided they have not yet accessed any online training content. If online content has been accessed, registrants will be offered a transfer from our live training workshop to our online certification course. In the event of a cancellation, registrants may also transfer their registration to another live training workshop if it is available. We reserve the right to correct any print errors.

What is your refund policy for online training courses?

Online training courses are non-refundable. We want you to be sure and confident about your investment. If there is any additional information you need to make your decision about whether we are the right course for your needs, please get in touch with us before purchasing. We are happy to talk with you over the phone and answer any questions you have.

Can I make copies of resources for students or share information with other trainers?

TLDR: No, you may not.

 

We consider certified trainers to be part of our team. We value your trust in us and work hard to make sure you have what you need for excellent training sessions. In return, we ask that you understand and respect the ongoing time and effort it requires to develop and improve our training content. In order to continue providing high-level, high-quality instruction and materials, we need your help in protecting our content as if it were your own. By registering for our online or live training, you agree not to disclose any confidential information provided to you. This includes our training strategies, resources, and materials. Making copies (of any kind including digital and/or print), sharing usernames/passwords/login credentials for the e-learning site, or sharing information with unauthorized parties for any reason will automatically result in loss of certification, access to our online or printed content, and permission to use our method. Please reach out to us with any questions about this policy.

What materials will students need to purchase?

Students need to purchase a training book which includes access to the accompanying audio files. They may also purchase access to the content on our e-learning site. The e-learning site includes video tutorials, quizzes, additional tips, answer keys, and language activities which are not included in the physical training book. While access to the e-learning site is recommended, it is not required for students.

How do I maintain my certification?

We want as much consistency as possible in the administration of our training method. The best way to ensure that you have the skills you need to be successful is to access the information and use it on an ongoing basis. It’s like the old expression… “if you don’t use it, you lose it.” As with anything, having information you can revisit and review as needed is critical. With an ongoing subscription to our e-learning site, you’ll be able to access our flow charts, evaluation guide, course and session sequences, video tutorials, and other trainer coursework. You’ll also have access to new and updated content, important changes, and more.

What if I want to take a break from accent training?

No problem! We understand that life happens. Certified trainers may put their certification on hold for up to two years. If your subscription to our e-learning site goes inactive, we will automatically put your certification status on hold. During this time, you may not advertise use of the Rupp Method or provide training services using the Rupp Method. You may renew your e-learning subscription at any time within your two-year hold window. After that point, please get in touch with us about next steps.

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